Terms of Use

Last updated: 17 September 2025
Applicable to: loveactuallymusicalparody.com

1. Introduction

These Terms of Use govern your use of this website and the purchase of tickets for Love Actually? The Musical Parody, presented by DV Live Pty Ltd. By accessing or using this site, you agree to comply with these terms and applicable laws.

2. Primary Ticket Provider

DV Live Pty Ltd is the official producer and primary ticket seller for this event. Tickets may only be purchased via the authorised ticketing platforms listed below:

Australian Ticketing Agents
Ticketmaster, Ticket Fairy, Century Tickets

Only these platforms are approved to sell valid tickets to this event. DV Live takes no responsibility for tickets purchased from unauthorised third parties or resale platforms.

3. Pricing and Fees

Ticket prices are set by DV Live and/or authorised ticketing agents. Prices may include:
• Goods and Services Tax (GST)
• Booking or transaction fees
• Venue charges or facility restoration fees

All charges are clearly disclosed at the point of sale.

4. Refund & Exchange Policy

DV Live complies with the Australian Consumer Law. You are entitled to a refund or exchange only under the following conditions:
• The event is cancelled by DV Live
• The event is rescheduled and you are unable to attend the new date
• The ticketing partner allows exchanges as per their policies

No refunds will be issued for change of mind, scheduling conflicts, illness, or lateness.

5. Event Changes

DV Live reserves the right to alter event details including cast, content, venue, or schedule due to unforeseen circumstances. These changes do not entitle you to a refund unless otherwise required by law.

6. Conditions of Entry

By attending the event, you agree to comply with venue regulations. Entry may be refused for:
• Unsafe, disruptive, or offensive behaviour
• Use of unauthorised recording devices
• Possession of prohibited items
• Failure to present valid ticket or ID

7. Resale & Ticket Validity
• Tickets are issued for personal use only and may not be resold for profit
• DV Live reserves the right to cancel any tickets resold in breach of these conditions
• Entry may be refused to holders of tickets purchased through unauthorised resale channels

8. Limitation of Liability

To the extent permitted by law, DV Live is not responsible for:
• Loss or damage to personal property
• Delays or technical issues during ticket delivery
• Acts of nature, strikes, or venue-related disruptions

9. Contact

For ticketing and event enquiries:
📧 in**@***********************dy.com
🌐 loveactuallymusicalparody.com
ABN: 33 684 614 382
DV Live Pty Ltd – Melbourne VIC, Australia