Privacy Policy

Last updated: 17 September 2025

DV Live Pty Ltd (ABN 33 684 614 382) is committed to protecting your privacy. This policy outlines our ongoing obligations to you regarding the collection and handling of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

A copy of the APPs is available from www.oaic.gov.au.

⸻

1. What Personal Information We Collect

We may collect the following personal information:
• Full name
• Email address
• Phone number
• Postal address
• Payment and billing details (via authorised ticketing platforms)

We may also collect technical information such as IP address, cookies, and browsing data.

⸻

2. How We Collect Personal Information

Personal information may be collected when:
• You purchase tickets through DV Live or authorised platforms
• You subscribe to our mailing list
• You contact us directly via email or phone
• You participate in promotions, surveys or feedback forms
• You browse our website (via cookies or analytics tools)

We do not guarantee the privacy practices of third-party ticketing platforms or external links.

⸻

3. Use of Personal Information

We use your personal information for:
• Delivering tickets and event updates
• Customer service and performance follow-up
• Sending marketing communications (you may opt out anytime)
• Regulatory or legal obligations (where required)

We may use data analytics tools (e.g., Google Analytics) to improve website performance.

⸻

4. Disclosure of Personal Information

Your personal information may be disclosed to:
• Our authorised ticketing partners (e.g., Ticketmaster, Ticket Fairy, Century Tickets)
• Marketing or email service providers (e.g., Mailchimp)
• Legal or regulatory authorities, if required by law

We will not sell or rent your personal information to unauthorised third parties.

⸻

5. Security and Retention

We take reasonable steps to protect your information from misuse, loss, and unauthorised access. Your data is stored securely and retained for at least 7 years or as required by law.

If no longer needed, we will securely destroy or de-identify your personal information.

⸻

6. Access and Correction

You may request access to, or correction of, your personal information by contacting us at ad***@****ve.co.
We may require identification before releasing the information. There is no charge to make a request, although administration fees may apply for processing.

⸻

7. Cookies & Website Analytics

Our site may use cookies or third-party tracking tools to:
• Improve user experience
• Monitor website performance
• Facilitate remarketing via platforms such as Google Ads or Meta Ads

You can manage cookie preferences via your browser settings.

⸻

8. Changes to This Policy

This policy may be updated from time to time and will be published on our website at:

🔗 loveactuallymusicalparody.com/privacy

⸻

9. Contact Us

For privacy-related enquiries or complaints:

📧 in**@***********************dy.com
🌐 loveactuallymusicalparody.com
ABN: 33 684 614 382
DV Live Pty Ltd – Melbourne VIC, Australia

⸻